F.A.Q.
98 articles
How to Flip a Project?
Could You Help Me Design a Project?
How to Use the Colour Palette? (Web)
How can I see the dimensions of the room?
I can't log in to my account. What should I do?
I forgot to cancel my subscription before the end of a free trial. Can I still get a refund?
Is there a public API available for Planner 5D?
I've got charged instead of a trial.
How do I create a separate wall with a different height?
What do I need to know before start using Planner 5D?
I have a connection failure. What am I supposed to do?
How does the Design Battle work?
How do I purchase a subscription?
Where can I find the language settings?
What if I accidentally deleted the project or item?
Am I eligible for a refund?
Subscription disappeared. What should I do?
How to Add a Balcony?
Creating an Attic
How to Merge Projects?
How do You Move the Plan to a Second Floor?
What are Homeplans?
How to Change the wall Colour?
How to Switch the Night Mode in the Project?
How to Change the Wall Height?
How to Place a Logo on the Wall?
What is the Price for a PRO subscription? (PRO)
How to Move and Align Rooms (Web)
How to Rotate Items (iOS)
Suspecting or Experiencing a bug? 🐞
Digitising Your Plan using Upload a Plan feature
All You Need to Know About the Affiliate Program
Is there a trial period?
Program for Schools and Universities
Using Planner 5D for Free
White label solution for business
Planner 5D Social Networks
How to find a designer with Planner 5D
Available for hire option
Where can I find the language settings?
How to Turn the Lights On?
Power of Grouping in Planner 5D: A Step-by-Step Guide
What is Homeplans?
Design School
How to choose a designer?
What is a PRO subscription?
Local contractors
Using Upload a Plan Feature
If I unlock Premium, will I have access to all the features?
Can't upload a plan for recognition: Previous task in progress
Your Voice Matters: Share Your Suggestions for Planner 5D
How to remove the Planner 5D logo from renders?
Entering Promo Codes (Windows)
How my students can share their work with me?
Design generator: your AI tool for home renovation
Meet Bernard — Your Personal AI Design Assistant
How to Add Windows (Android)
Does Planner 5D save chat conversations?
Upload a Plan - Processing Time
Files Cannot be Downloaded
Troubleshooting Crashes When Opening Projects
Exterior walls showing through the internal walls
Accidentally Deleted the Project
Projects are missing
AI Plan Recognition Didn’t Work
Project Synchronisation
Exporting Projects
How to use the Magic Cube
How to delete a project?
Duplicating project
Why wasn't my plan recognised?
Transferring Objects Between Projects
Halting the Plan Digitalization Process (iOS)
Can I get elevations in Planner 5D?
Managing Custom Textures in Planner 5D
How to see projects of other users?
How to create a folder with multiple projects?
Accidentally Deleted the Project (Windows)
How to Copy a Gallery Project into Your Workspace
How to create a New Project (Web)
How to Rotate Items (Android)
How to Rotate Items (Windows)
How to Rotate Items (Web)
How to replace an item in the project
How to Flip an Object (iOS)
How to Change the Size of the Room?
