Planner 5D

Files Cannot be Downloaded

App crashes whenever you open a project? Try these steps.

Troubleshooting Crashes When Opening Projects

Exterior walls showing through the internal walls

Accidentally Deleted the Project

Projects are missing

AI Plan Recognition Didn’t Work

Project Synchronisation

Why wasn't my plan recognised?

How to Change the Size of the Room?

Issues with Project

Find answers and get help from Intercom Support and Community Experts

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

Try using different keywords or checking for typos.

No tickets found

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you