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What if I accidentally deleted the project or item?

Don’t worry, it’s not possible to delete the project on any platform and if you accidentally removed an item while editing, you can always add it back again.

Updated yesterday

You can only archive the project and the good news is that after the project has been archived, you can quickly restore it.

These are the steps to help restore the project:

  1. Sign in on the Web platform

    Sign in to your Planner 5D account in a browser. Make sure you use the same credentials you use on other platforms (email + security code).

  2. Open My Projects

    1. Open Planner 5D in your browser and make sure you’re logged in.

    2. Look in the top-right corner of the page.

    3. Click the green My Projects button.

    You’ll be taken to the main screen where all your active projects are listed.

  3. Restore the project from Archive

    1. On the left-hand side menu, find and click Archive.

    2. In the archived projects list, find the project you want to restore.

    3. Click the three dots (⋯) on the project thumbnail.

    4. Select Restore.

    ✅ That’s it, the project will move back to your active projects and will be available on all platforms you’re using.


How to restore an item you deleted while working on a project

If you accidentally removed a piece of furniture or decor, don’t worry, you can usually bring it back right away.

Option 1: Undo the change (fastest)

Use Undo immediately after deleting the item:

  • Web/Windows app/macOS: click the Undo button (or use the keyboard shortcut CTRL / CMND + Z)

  • iOS/Android: tap the Undo arrow in the editor toolbar (if available)

This restores the last action, including a deleted object.

Option 2: Add the item again from the catalog

If Undo isn’t available since you’ve already made other changes:

  1. Open the Catalog menu.

  2. Find the same item again (browse or use search).

  3. Place it back in the room and adjust its position/rotation as needed.

Tip

If you’re not sure which exact item it was, look for it in the same category you originally used (e.g., Sofas, Tables, Lighting) and re-place it in the same spot.

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