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How can I clear cache&cookies in my browser?
How can I clear cache&cookies in my browser?
Updated over a week ago

Note: Clearing cookies will sign you out of your account, including in open tabs. Ensure you save your projects beforehand.

Cookies are files created by the websites you visit, designed to enhance your online experience by saving browsing data. The cache, on the other hand, remembers parts of web pages, such as images, to speed up loading times on your subsequent visits. To ensure the smooth operation of the Planner 5D Editor, we recommend periodically clearing both your cache and cookies.

Here are the instructions for doing so, tailored to the browser you use:


Clearing Cache:

  1. Open Chrome.

  2. Click on the three-dot icon (More) located at the top right corner of the browser.

  3. Select More tools > Clear browsing data.

  4. A dialog box will appear. At the top, select a time range. If you want to delete everything, choose All time.

  5. Next to "Cached images and files," check the box.

  6. Finally, click Clear data.

Clearing Cookies for Planner 5D Website Only:

  1. Open Chrome.

  2. Click on the three-dot icon (More) at the top right corner, then choose Settings.

  3. Click on Privacy and security > Cookies and other site data.

  4. Select See all cookies and site data.

  5. At the top right, search for the Planner 5D website (

  6. To the right of the site, click Remove.

  7. A confirmation dialog box will appear. Click Clear.

This process will help ensure the optimal operation of the Planner 5D Editor. Repeat these steps periodically or whenever you experience issues with loading or displaying content.


Clearing Cache in Safari on Mac

  1. Click on the Safari drop-down menu and select Preferences.

2. Click the Advanced tab. Select the Show Develop menu in menu bar checkbox and close the Preferences window.

3. Select the Develop drop-down menu. Click Empty Cache.

Clearing Cookies in Safari on Mac

  1. In the Safari app on your Mac, choose Safari > Settings, then click Privacy.

    The Privacy pane of Safari settings.
  2. Click Manage Website Data.

  3. Select the Planner 5D website (, then click Remove/Remove All.

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