Planner 5D offers a valuable 3D visualization feature, which provides a realistic perspective on your design.
Note: Always ensure that your device has enough free space and no other applications conflict with the Planner 5D app for smooth 3D processing.
How to switch between 2D and 3D Mode
On Web
Use the 2D / 3D toggler in the editor menu to switch between modes.
On iOS
Tap the 3D button in the editor menu to open 3D Mode.
On Android
Tap the 3D button in the editor menu to open 3D Mode.
On macOS
Use the 2D / 3D toggler in the application menu.
On Windows
Use the mode switch button in the application menu to switch between 2D and 3D modes.
If 3D Mode does not load on Windows
Try lowering the graphics quality:
Open the project list page
Click the gear icon
Locate the Quality setting
Select a lower graphics quality
Restart the app and try again
Recommended workflow
We recommend regularly switching between 2D and 3D modes while designing to:
Check object placement
Review colors and materials
Better understand room proportions
Verify the overall appearance of the project
Common problems
If 3D Mode is slow or frozen
Large or complex projects may require more device resources.
Try:
Returning to 2D Mode temporarily
Closing other applications
Making sure your device has enough free storage
If your device struggles with complex projects
Some devices may not be able to process projects with a large number of objects.
You can try:
Splitting the project into smaller projects
Opening the project on the Web version
Reducing project complexity
Known limitations
Performance depends on device specifications and project complexity
Projects with many objects may require more processing power
Some older devices may experience slower rendering in 3D Mode
If this didn’t solve it
If you continue experiencing issues with 3D Mode:
Update Planner 5D to the latest version
Restart your device
Reinstall the app (mobile and desktop apps only)
Try opening the project on another platform or device
When to contact support
Contact Support if:
3D Mode does not load
The project crashes while entering 3D Mode
Transparent walls are not working correctly
The project appears empty or blue in 3D Mode
Include:
Platform used
App/browser version
Screen recording or screenshots
Project link (if possible)
This helps the team investigate the issue faster.