Project issues

Files cannot be downloaded
First of all, please make sure you have the latest version of the app. Then check if there are any files download errors in Settings, and try starting d...
Wed, 16 Sep, 2020 at 5:46 PM
Accidentally deleted the project
It is not possible to delete the project on any platform. You can only archive it. The good news is that after the project has been archived, it can be easi...
Tue, 22 Sep, 2020 at 2:30 PM
Projects are missing
After another login, you find that all or some of your projects gone missing?  Please follow the instructions below to fix it: Log out from the appli...
Wed, 16 Sep, 2020 at 5:49 PM
AI plan recognition didn’t work
At the moment we can only digitalise a blueprint. Here you can see some examples of how the blueprint looks like. We cannot guarantee that other plan ty...
Wed, 2 Sep, 2020 at 4:49 PM