Make sure to follow these guidelines to get the best result:
- Our AI can only process JPG/PNG images of your plan;
We won't be able to accept and process a PDF file or other formats. However, you can always take a screenshot of the plan if you have it in a different, unsupported format. But make sure the screenshot is under 1024x1024px.
- Your plan should be clearly visible;
If you're uploading a photo of a printed plan, check if there's enough light, so the plan is easily readable.
- Your plan should have dimensions in it.
Otherwise, we won't be able to reproduce the plan keeping the desired dimensions.
- Your plan can have furniture in it;
However, our AI will recognise and place only basic furniture like a bed, bathroom, tables, doors, etc. AI might not be able to recognise and place, let's say, a fridge to your plan.
If you're not quite satisfied with the result, do not hesitate to contact our Support team! However, we will ask you to provide us with the following:
- the original file of a plan you've downloaded;
- the link to a digitalised plan you've received;
- your comments on what's missing.
With that info a hand we can fix any issues for you!