First steps 8

• About Planner 5D
• Registering an account
• Supported versions and devices
• Contacting Support team for help
• Password restoration

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Get to know the mechanics 12

• Menu Navigation
• Creating first floor
• Change metrics unit
• Saving project
• Synching the project

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Create a project 6

• Import and digitalise the plan
• Starting from scratch
• Create a custom room form
• Add a landscape
• Add a basement/garage to your plan

See all 6 articles

Adjust the floor plan 17

• Changing dimensions
• Add a curved wall
• Add corners
• Add a room
• Split the room

See all 17 articles

Add objects to your project 8

• Catalogue menu
• Edit furniture and other items
• Duplicate objects
• Customise floor, wall and ceiling design
• Add staircase

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Screenshots and renders 3

• Create a screenshot
• Create a render
• Create renders in Android app

Subscription and in-app purchases 5

• Using Planner 5D for free
• Subscription types
• Educational licences
• In-app purchases
• Subscription cancellation

Refund procedure 1

• Refund procedure

Account issues 4

• I accidentally created several accounts
• Lost access to account
• Lost access to an account on iOS device
• Deleting an account

Project issues 4

• Files cannot be downloaded
• Accidentally deleted the project
• Projects are missing
• AI plan recognition didn’t work

Subscription issues 3

• Subscription isn't active
• Subscription disappeared
• Subscription not active on Android app

FAQ 4

• White label solution for business
• How to join affiliate program
• How to make a purchase on the Web platform?
• Is there a program for schools and universities?