Planner 5D offers a valuable 3D visualization feature, which provides a realistic perspective on your design. You can seamlessly switch between the 2D and 3D modes to ascertain that your design aligns with your vision. However, should your device encounter issues processing the 3D view, there are steps you can take to improve performance.
Note: Always ensure that your device has enough free space and no other applications conflict with the Planner 5D app for smooth 3D processing.
Switching Between Modes
Locate the Mode Switch Button: You can find this button in the Windows app's menu. Use it to switch between the 2D and 3D modes.
Regularly Switch Modes: We advise that you frequently transition between the 2D and 3D modes during the design process. This ensures that your design's style, object placement, and color choices are in line with your vision.
Revert to 2D Mode if Needed: If your device struggles to process the 3D mode due to high resource usage, consider returning to the 2D mode. This alleviates the computational load and ensures smoother app performance.
Troubleshooting Issues with 3D Mode
Lower the Graphics Quality: If the 3D mode is frozen or not working, consider reducing the graphics quality. You can do this by clicking the small gear icon in the upper right corner of the page containing all your projects. Here, you will find a 'Quality' dropdown list from where you can select a lower quality setting. Once done, relaunch the app and try again.
Address Device Limitations: If lowering the graphics quality doesn't resolve the issue, your device might be incapable of processing the project due to its complexity or the high number of objects. In this case, consider creating several smaller projects or try viewing the project in your web browser. The web browser version is more optimized for processing complex projects on less powerful devices.
If you have any questions or concerns, our Customer support team is here 24/7 to help!