🧠 Why: It removes the guesswork from teamwork. You can see your teammates' cursors moving, watch objects update instantly, and follow exactly what someone else is looking at without ever leaving the project.
🛠 How-to: Inviting collaborators to your project
You can invite people to your entire Space or just a single Project.
How to Share a Space
When a space is shared, invited users gain access to all objects within the space (including projects, renders, mood boards, documents).
A sharing window will appear. From here, you have two ways to invite others:
Create a Link: Set the access level to Can view or Can edit, then click the Copy link button to send it to anyone.
📌Anyone with this link will have the access level you chose.
Invite via Email: Type the email addresses into the Add people by email box, choose their access level, and click Invite.
⚠️Note: The Invite button will stay grayed out until you enter a valid email.
Once your guests join, their avatars will appear in the top-right corner of your screen.
📌 Tip: Not sure if a folder is private? If a space has been shared, you will see a Shared icon on the left-side panel next to the space name.
How to Share a Project
When a project is shared only the selected project is accessible, other objects within the space are not available.
Tap on Add collaborators option;
Insert emails of people you'd like to invite;
Select access level;
🛠 How-to: Working together in real time
Once your team is in the project, you can interact with them using these steps:
See who is online: Look at the top-right corner of the Editor. Hover over any avatar to see the user's name and what they are allowed to do (their role).
Leave a note: Click on Comments in the top bar and select Start collaboration to leave feedback on specific items for your team to see.
Will be available soon:
Spot active projects: On your main Projects screen, look at the bottom-right corner of any project thumbnail. You'll see the avatars of anyone currently working inside that file.
See through their eyes (Following Mode):
To see exactly what another person is looking at, simply click on their Cursor.
A notification will appear at the top of your screen confirming you are now following them.
Click Stop at any time to go back to moving around freely.
🔐 Privacy and access
Guest Visitors: If someone without a Planner 5D account opens your link, they will be asked to enter a name in the Name field and click Save.
If they’re in a hurry, they can click Skip to show up with a default guest name.
Changing Permissions:
You can change or stop sharing at any time.
Just open the Share window again and select Remove next to an invited user's email.
Will be available soon:
Smooth Editing: To make sure two people don't change the same thing at once, if someone is currently typing in a text box, that item is temporarily locked. You’ll be able to edit it as soon as they finish.
For now the latest change (if made simultaneously) will be applied!
⚠️ Limitations
You need a stable internet connection to see real-time movements and instant updates.
Guest users have limited features. They can click the Sign up button by hovering over their avatar to create an account and unlock more tools.
When to Contact Support
If your experiencing issues, please provide the following to our team:
Platform (Web, iOS, Android, etc.);
App or Browser version;
Screenshots or screen recording of the issue;
Link to the project
Contact Options:
In-App Chat → Go to your Profile → Report a Problem to start a chat with our team
Web platform → Click on ''?'' on Main Page
On Web → Green chat option
Email → Drop us a line at support@planner5d.com.